In-House Courses

small_confucius_understandWe specialise in providing highly effective training solutions for individuals, teams and organisations.
All of these courses can be tailored to meet your specific requirements and delivered in-company.

Contact us now.

If you would like to make the training even more dynamic and unique… Contact us or go to our Training Approach page to find more info.

Our range of training expertise includes the following areas. Select a heading for course details:


Body Language for Powerful Communication
Customer Care Excellence
Customer Relationship Management
Customer Service
Delivering Effective Change
Powerful & Effective Communication Skills
Powerful Telephone Skills
Release the Confident You
Telephone Techniques
Time Management


Bespoke training solutions ara available on request.
Not just generic training, we focus on creating documents, spreadsheets and more.


Adult Mental Health First Aid (MHFA)
Fire Warden Training
First Aid at work
Health and Safety Awareness
Manual Handling
Mental Health Awareness


Appraisal Skills
Business Strategy
Change Management
Excellent Management Communication Skills
From Team Member to Manager
Managing & Planning smaller projects
Managing Conflict and Aggression
Managing Objectives
Managing People
Managing Remotely
Mentoring and/or Coaching for Performance at Work
Mentoring Skills
Organising, Running & Contributing to Meetings
Recruitment & Selection Interviewing Skills
Setting Objectives


Advanced Presentation Skills
Basic Presentation Skills
Train the Trainer


How to win at Selling
Leading a Sales Team
Marketing for Non-Marketing Managers
Negotiating Skills
Presenting the Pitch
Sales Awareness
Telephone Sales

Whether you need to improve a member of staff’s performance, implement a management training programme or learn some new team skills, The Learning Ladder can help.

For a fresh look at developing your people, please contact us.

For our Open course list, please click here.