Let The Learning Ladder help you to develop your people and your business !
We specialise in providing highly effective training solutions for individuals, teams and organisations.
All of these courses can be tailored to meet your specific requirements and delivered in-company. Contact us now.
| If you would like to make the training even more dynamic and unique… Contact us or go to our Training Approach page to find more info. |
Our range of training expertise includes the following areas. Select a heading for course details:
COMMUNICATION & PERSONAL DEVELOPMENT
Assertiveness
Body Language for Powerful Communication
Business Writing Skills
Customer Care Excellence
Customer Relationship Management
Customer Service
Fast Track Persuasion and Influence
Hypnosis for Powerful Communication
Hypnosis for Self Confidence and Positive Thinking
NLP (The Art and Science of Excellence)
Powerful & Effective Communication Skills
Powerful Telephone Skills
Release the Confident You
Releasing stress with NLP
Stress Management
Taking Minutes
Telephone Techniques
Time Management
Working with Difficult People
DRIVING
Fork Lift Truck Training
LGV/HGV Driving
Social Media
Iphone
Photo
Photoshop
Introductory Excel
Intermediate Excel
Advanced Excel
Publisher
Introductory Word
Intermediate Word
Advanced Word
Introductory Access
Intermediate Access
Advanced Access
Introductory Outlook
Intermediate Outlook
Business Contact Manager for Outlook
Introductory Powerpoint
Intermediate/ Advanced Powerpoint
‘Lunchtime Bytes’
Essential Standard Courses
Basics of Exporting
Export Documents Explained
Understanding Letters of Credit and Bills of Exchange
Introduction to Customs for Exporters and Importers
Incoterms 2000
Basics of Importing
Specialised & Advanced Courses
Understanding Intrastat
Advanced Letter of Credit Workshop
Understanding Origin
Essential Refresher for Experienced Exporters
How to make Successful Export Contracts
Budgeting – Writing and Managing Budgets
Business Numbers
Cracking the Cash Flow problem
Credit Control
Dispelling the myths – an introduction to financial management
Finance for the Construction & Contracting Business
Finance for Directors
Finance for Local Authority Managers
Finance for Non-Financial Managers
Finance for Project Managers
Finance for the Personal Assistant
Finance for Sales Executives
Improving Profitability and Cash Flow
Interpreting Financial Information
Risk Management
Telephone Credit Control
Understanding Finance for SMEs
Hygiene Habits
Safer Food Better Business
‘Buddy’ Training
CIEH Accredited Health & Safety Training
Crisis Support Team Training
Disaster Management in the UK
Fire Safety
First Aid at work
Health and Safety Awareness
Introduction to Psychosocial Care after Traumatic Incident
Managing the Impact of Dealing with Fatalities
Managing Traumatic Incidents
Manual Handling
Psychological First Aid
Absence Management
Capability Management
Defining Competencies
Employment Law Update
Equal Opportunities
Interviewing & Selecting Staff
Minimising Violence and Aggression
Conflict at Work
Bullying and Harassment
Mediation in Workplace Conflict Situations
Counselling Skills in the Workplace
Appraisal Skills
Business Strategy
Client-Centred Change Management
Cascading Objectives – from Mission Statement to Individuals
Change Management
Coaching
Creative Thinking & Problem-solving
Effective Communication
Excellent Management Communication Skills
Executive Mentoring Programmes
From Team Member to Manager
How to be the best
Managing Budgets
Managing Conflict and Aggression
Managing Difficult Situations in Line Management
Managing People
Managing Remotely
Managing Stress in Your Team
Mentoring and/or Coaching for Performance at Work
Mentoring Skills
Organising, Running & Contributing to Meetings
People Development & Succession Planning
Power, Influence & Persuasion
Project Management
Recruitment & Selection Interviewing Skills
Strategic Planning
Supply Chain Management
Advanced Presentation Skills
Basic Presentation Skills
Dress to Impress
Introduction to the Subconscious Mind, NLP & Emotional Intelligence
Presentations using Microsoft Powerpoint
Public Speaking & Presentations
Train the Trainer
How to win at Selling
Leading a Sales Team
Marketing for Non-Marketing Managers
Negotiating Skills
NLP in Sales
Presenting the Pitch
Sales Awareness
Telephone Sales
Whether you need to improve a member of staff’s performance, implement a management training programme or learn some new team skills, The Learning Ladder can help.
For a fresh look at developing your people, please contact us.
For our Open course list, please click here.
